Success Stories
Somerset Hospital CEO/COO Rely on NavigateNet for Strategic Decision-Making
In a region dominated by large health systems, Somerset Hospital, located in south central Pennsylvania has remained a successful independent community hospital for more than 80 years. Key to the hospital’s viability is its continued financial stability and proficiency in anticipating and adapting to market changes over time. The hospital initially hired consultants to provide data collection, analysis and reporting, until administrators found a more cost effective, user-friendly alternative – DataBay’s NavigateNet software.
Somerset Hospital Success Story
Mercy Health System Utilizes DataBay’s Navigate Software to Document Results for Baldrige Award
In 2001, after more than a decade of tremendous growth and development within their organization, strategic decision-makers and senior leadership at Mercy Health System in Janesville, Wisconsin, decided to undertake an enormous and exciting challenge – pursuit of the Malcolm Baldrige National Quality Award. Read how DataBay’s Navigate software was one of the key tools Mercy Health System used to meet their data reporting requirements – especially to respond to criteria regarding market position and competitiveness – throughout the six-year Baldrige Award application process.
Mercy Health System Success Story
ProHealth Care Defines Physician Demand with DataBay’s Navigate-MD Software
Challenged with a highly competitive market comprised of primarily middle class and affluent communities and steadily-increasing populations, ProHealth Care needed help in determining physician need across a variety of specialties. They looked to DataBay Resources’ Navigate-MD for assistance in both the recruitment and retention of physicians for their service area.
ProHealth Care Success Story
MHDO and DataBay Extend Partnership With New Contract for Check
Under Maine state law, the Maine Health Data Organization (MHDO) coordinates the inpatient and outpatient data collection process for its 41 hospitals. Initially, MHDO verified all of the data for errors and then returned the data to the hospitals to make corrections and resubmissions. The decision was made to transfer data editing responsibilities back to Maine’s hospitals beginning in the fall of 2001 in an effort to streamline this process. MHDO needed to provide all of the hospitals with a data editing software system that was user-friendly and would increase efficiency by reducing errors in data submitted and avoiding data resubmissions
MHDO Success Story
DataBay Application Support Guides Pocono Health System Through First UB-04 Data Submission to PHC4
A long-time employee of Pocono Health System with many years experience submitting inpatient and ambulatory surgery data to the Pennsylvania Health Care Cost Containment Council (PHC4) left the organization in November 2007, leaving the task of the third quarter 2007 state data submission to two employees who were just being introduced to the process.
Pocono Health System Success Story
DataBay Resources Scores High on
Annual Customer Satisfaction Survey
DataBay Resources faced many challenges in 2007. DataBay’s parent company, Amerinet, had recently announced its intent to merge three existing divisions to build a stronger group purchasing organization that would be better positioned to compete with other GPOs in the healthcare industry. During this year of uncertainty, DataBay staff members did not know what their status would be within the newly merged company, and therefore were in danger of losing focus. Faced with a number of potential changes, it was difficult to market products to new clients while continuing to seamlessly provide services and support to current customers. In addition, DataBay’s open positions were placed on hold, requiring staff members to step up and take on additional responsibilities.
Customer Satisfaction Success Story
DataBay Check Improves Data Submission
Process
When the Maine Health Data Organization (MHDO) mandated the use
of DataBay Check at all 41 Maine hospitals, data quality
improved and the organization spent less time dealing with
errors. At an individual Maine hospital, Check identified
quality control needs and saved staff time by reducing errors and
claim denials.
Maine Coast Memorial Success Story
DataBay Check Cuts Submission Time,
Improves Registration
State data review and submission at Susquehanna Health System
used to require a week's effort from four full-time employees.
With DataBay Check, a single employee can compile all the data
and meet deadlines early. DataBay Check has also improved data
accuracy and saved the health system money.
Susquehanna Health System Success Story
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